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Head to head

Rosie vs Smith.ai

Rosie prices its AI receptionist by the minute; Smith.ai's AI Receptionist plans price by the call. Both publish their own plans and rates - here is what each says about itself.

  • Entry paid plan
    Rosie
    $49/mo · 250 minutes included
    Smith.ai
    $150/mo Pro · priced per call
  • Pricing model
    On a per-call model, a 30-second call and a 10-minute call cost the same.
    Rosie
    Minutes included per plan
    Smith.ai
    Per call: $1.60-$2.00/call, overage $2.10-$2.50/call
  • In-call appointment booking
    Rosie
    Included from the $149 Scale plan; lower tiers text a booking link
    Smith.ai
    Via scheduling integrations
  • Going over your plan
    Rosie's pricing FAQ says it sends heads-up emails as you approach the limit, then moves the account up a plan, and that you can downgrade from the admin.
    Rosie
    Moves you up to the next plan at that plan's standard price, with no per-minute overage
    Smith.ai
    25 AI-answered calls/mo on the free plan, then $3.00/call

On pricing

Rosie: Professional $49/mo (250 min, message-taking and texting a booking link), Scale $149/mo (in-call booking, live transfer). Smith.ai AI Receptionist: Pro from $150/mo (75-300 calls at $1.67-2.00/call, overage $2.17-2.50/call), Enterprise from $500/mo (300-500 calls at $1.60-1.67/call, overage $2.10-2.17/call, custom AI prompting). Rosie publishes a 7-day free trial; Smith.ai publishes a Free plan (25 calls/mo, then $3.00/call) rather than a trial.

The verdict

Rosie's entry plan costs less per month and meters minutes; Smith.ai's entry plan costs more and meters calls. A business with many short calls spends less against a per-minute plan; a business with fewer, longer calls may find a flat per-call rate easier to predict. Rosie includes in-call booking only from its $149 Scale plan; Smith.ai's Pro plan books through scheduling integrations.

Sources

Where CoveredLine fits in

A focused phone receptionist, not a suite to configure.

Booking, transfer and languages on every plan.

Calendar booking, live transfer to a person, multilingual answering and caller texting start at $29 / mo. Higher plans add recording, reports and the transfer waterfall.

Your real calendar.

Books into Google Calendar, Apple iCloud, Cal.com or any calendar that speaks CalDAV, and offers only open slots.

One job, done well.

Answer the call, book the slot, text the caller, route the emergency, switch languages.

Private by default.

Recording off until you turn it on, with a notice on every recorded call. Texts only about the caller’s own call. Each business’s data isolated.

Billing you can trust.

No contract. Cancel, change plans or update your card yourself, any time. Minutes round once for the month, not per call, with an alert before overage starts and an optional spend cap.

Spam does not cost you.

A call we block or screen as suspected spam never uses your minutes or counts against your plan, on every tier.

More head-to-head comparisons

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Comparison based on publicly available information as of September 16, 2026. Feature and pricing details for other companies on this page were gathered from each company's own publicly available website and may have changed since publication; confirm current details directly with the provider before deciding. Product names, logos and trademarks mentioned belong to their respective owners, and their use here does not imply any endorsement, sponsorship or affiliation. If anything here is out of date, please let us know.