Head to head
Smith.ai vs Goodcall
Smith.ai's AI Receptionist plans price by the call; Goodcall charges a flat monthly price with unlimited minutes and bills unique customers instead. Here is what each publishes about its own plans.
- Entry paid plan
- Smith.ai
- $150/mo Pro · priced per call
- Goodcall
- $79/mo · unlimited minutes
- Metering unitGoodcall meters unique monthly callers rather than minutes or calls; Smith.ai meters calls directly.
- Smith.ai
- Per call: $1.60-$2.00/call
- Goodcall
- 100 unique customers/mo included on the $79 plan, then 79¢ each
- Calendar / scheduling integration
- Smith.ai
- Via scheduling integrations
- Goodcall
- A "booker" worker; calendars not listed on their pricing page
- Going over your plan
- Smith.ai
- 25 AI-answered calls/mo on the free plan, then $3.00/call
- Goodcall
- 79¢ / 26¢ / 15¢ per unique customer past the plan allowance, by plan
- Change your plan yourself
- Smith.ai
- By email to their support team; billed on the new plan from the next month
- Goodcall
- Not listed on their pricing page
| Feature | Smith.ai | Goodcall |
|---|---|---|
Entry paid plan | $150/mo Pro · priced per call | $79/mo · unlimited minutes |
Metering unit Goodcall meters unique monthly callers rather than minutes or calls; Smith.ai meters calls directly. | Per call: $1.60-$2.00/call | 100 unique customers/mo included on the $79 plan, then 79¢ each |
Calendar / scheduling integration | Via scheduling integrations | A "booker" worker; calendars not listed on their pricing page |
Going over your plan | 25 AI-answered calls/mo on the free plan, then $3.00/call | 79¢ / 26¢ / 15¢ per unique customer past the plan allowance, by plan |
Change your plan yourself | By email to their support team; billed on the new plan from the next month | Not listed on their pricing page |
On pricing
Smith.ai AI Receptionist: Pro from $150/mo (75-300 calls at $1.67-2.00/call, overage $2.17-2.50/call), Enterprise from $500/mo (300-500 calls at $1.60-1.67/call, overage $2.10-2.17/call). Goodcall: Starter $79/mo (100 unique customers, then 79¢ each), Growth $129/mo (500, then 26¢) and Scale $299/mo (2,000, then 15¢), each with unlimited minutes.
The verdict
Smith.ai bills per call with a published overage rate; Goodcall bills a flat monthly fee with unlimited minutes and bills unique customers instead. A business with many short calls from a small, repeat set of callers may find Goodcall's model cheaper; one with fewer, longer calls, or many different callers each month, may find Smith.ai's per-call rate more predictable.
Sources
Where CoveredLine fits in
A focused phone receptionist, not a suite to configure.
Booking, transfer and languages on every plan.
Calendar booking, live transfer to a person, multilingual answering and caller texting start at $29 / mo. Higher plans add recording, reports and the transfer waterfall.
Your real calendar.
Books into Google Calendar, Apple iCloud, Cal.com or any calendar that speaks CalDAV, and offers only open slots.
One job, done well.
Answer the call, book the slot, text the caller, route the emergency, switch languages.
Private by default.
Recording off until you turn it on, with a notice on every recorded call. Texts only about the caller’s own call. Each business’s data isolated.
Billing you can trust.
No contract. Cancel, change plans or update your card yourself, any time. Minutes round once for the month, not per call, with an alert before overage starts and an optional spend cap.
Spam does not cost you.
A call we block or screen as suspected spam never uses your minutes or counts against your plan, on every tier.
More head-to-head comparisons
Hear CoveredLine take your kind of call.
We are finishing setup before opening new accounts. Join the waitlist and we will tell you when we open.
Comparison based on publicly available information as of November 5, 2026. Feature and pricing details for other companies on this page were gathered from each company's own publicly available website and may have changed since publication; confirm current details directly with the provider before deciding. Product names, logos and trademarks mentioned belong to their respective owners, and their use here does not imply any endorsement, sponsorship or affiliation. If anything here is out of date, please let us know.