Head to head
Smith.ai vs Goodcall
Smith.ai's AI Receptionist plans price by the call; Goodcall prices per agent with unlimited minutes and meters unique callers instead. Here is what each publishes about its own plans.
| Feature | Smith.ai | Goodcall |
|---|---|---|
Entry paid plan | $150/mo Pro · priced per call | $79/mo per agent · unlimited minutes |
Metering unit Goodcall meters unique monthly callers rather than minutes or calls; Smith.ai meters calls directly. | Per call: $1.67-$2.00/call | 100 unique callers/mo included on the $79 plan, then $0.50 each |
Calendar / scheduling integration | Via scheduling integrations | Syncs with your CRM and calendar |
Going over your plan | 25 AI-answered calls/mo on the free plan, then $3.00/call | $0.50 per unique caller past the plan allowance |
Change your plan yourself | By email to their support team; billed on the new plan from the next month | Not listed on their pricing page |
On pricing
Smith.ai AI Receptionist: Pro $150/mo (75-300 calls at $2.00/call, overage $2.17-2.50/call), Enterprise $500/mo ($1.67/call). Goodcall: Starter $79/mo (100 unique callers), Growth $129/mo (250), Scale $249/mo (500), each per agent with unlimited minutes and $0.50 per caller past the allowance, about 15% off billed annually.
The verdict
Smith.ai bills per call with a published overage rate; Goodcall bills a flat per-agent fee with unlimited minutes and meters unique callers instead. A business with many short calls from a small, repeat set of callers may find Goodcall's model cheaper; one with fewer, longer calls, or many different callers each month, may find Smith.ai's per-call rate more predictable.
Sources
Where CoveredLine fits in
A focused phone receptionist, not a suite to configure.
Booking, transfer and languages on every plan.
Calendar booking, live transfer to a person, multilingual answering and caller texting start at $29 / mo. Higher plans add recording, reports and the transfer waterfall.
Your real calendar.
Books into Google Calendar, or Apple iCloud, Fastmail and Nextcloud over CalDAV, and offers only open slots.
One job, done well.
Answer the call, book the slot, text the caller, route the emergency, switch languages.
Private by default.
Recording off until you turn it on, with a notice on every recorded call. Texts only about the caller’s own call. Each business’s data isolated.
More head-to-head comparisons
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Comparison based on publicly available information as of September 13, 2026. Feature and pricing details for other companies on this page were gathered from each company's own publicly available website and may have changed since publication; confirm current details directly with the provider before deciding. Product names, logos and trademarks mentioned belong to their respective owners, and their use here does not imply any endorsement, sponsorship or affiliation. If anything here is out of date, please let us know.